Help and Support

Ceylon is dedicated to the success of its customers. We pride ourselves on rapid response to all customer-service requests and fast resolution of problems with Ceylon products or services.


The RocketSheet User Guide is our online resource to help you install and use RocketSheet successfully. It explains the steps you will follow to implement Bloomberg's Multi Product Feed, how to get started as a user or administrator of RocketSheet, and how to manage RocketSheet data files, including the instruments file.

The RocketSheet User Guide also provides helpful guidance on working with RocketSheet functions.

Please refer to the RocketSheet Function index for a list of all RocketSheet functions and links to detailed information on each.

Professional services

Ceylon offers an array of professional services to help make your project or new business initiatives a success.

Ceylon consultants have deep knowledge of Ceylon software products as well as all aspects of starting, developing, and operating electronic trading businesses and infrastructure. They can help you install, configure, and administer Ceylon software and with integration of third-party products and services into your enterprise.

Contact Ceylon
24/7 telephone support
1 212 514 5780

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